Automation, Repeatability, and Security
Welcome! My name is Grant Weitzer and I love to find solutions. Got a boring task you do everyday or did something break? Lets see what we can do about that.
Director of Artificial Intelligence
What I’m working on
PPP Course Recap
Unlocking the Power of Prompt Engineering: A Journey from Search to Conversation I’ve always been fascinated by efficiency—doing more now so I can do less later. AI, with its promise of automation and augmentation, seemed like the perfect tool to achieve this. But after working with large language models (LLMs)...
Projects
MFA Implementation
AzureThis project was done to increase the security position of the company. It involved implementing Duo Two Factor Authentication and Microsoft Authentication for the entire company. Duo Authenticator was used for the was used for the Windows logon and RDP security. Microsoft Authentication was used for those who did not...
Company: IT Helpdesk Technician
Education
Bachelor of Science
Texas Tech University August, 2016 - May, 2020Major in Electrical Engineering Minor in Mathematics
Experience
IT Install Technician
Creative Solutions in Healthcare, PRN IT TechnicianFort Worth, Texas | November, 2020 - June, 2021
- Setup desktops, laptop and docking stations, and printers in nursing homes.
- Create a great first impression with the staff at the newly acquired facilities.
IT Buildroom Lead
Creative Solutions in Healthcare, IT Buildroom LeadFort Worth, Texas | June, 2022 - September, 2021
- Manage build room shipping, inventory, and help with orders for the department
- Update, modify, and maintain a Windows image on a FOG server
- Teach build room technicians to deploy to images to computers using FOG
- Created and implemented a database to track assets for the IT department
IT Helpdesk Technician
Creative Solutions in Healthcare, IT Helpdesk TechnicianFort Worth, Texas | September, 2021 - November, 2022
- Assist internal and external customers with any system related issue
- Utilize Local and Azure Active Directory, Office 365, and Fundamentals of Server Administration
- In-depth understanding of Windows 7, Windows 10, Window 11, and Windows Server 2019
- Use the Service Now ticketing platform to track ticket progress
